About Us

Melbourne Counselling Service is part of the Crossroads Network in The Salvation Army.


We are located primarily in the CBD and provide a number of services to members of the community. Our services are free, confidential and provided by appropriately-qualified staff. We accept both professional and self referrals and interpreter services are available if required.


Melbourne Counselling Service encompasses Gambler’s Help City and Inner North (which offers therapeutic counselling, financial counselling, community education and venue support) and Doorways financial counselling in various locations.


The guiding principles of our counselling services are to:

  • Help clients achieve their goals
  • Be supportive and responsive
  • Respect cultural differences
  • Minimise harm associated with potentially damaging behaviours
  • Work as a team among various disciplines


Melbourne Counselling Service staff consist of a mix of multidisciplinary professionals with qualifications in psychology, social work, family therapy, financial counselling, public health and workplace training and assessment.