Gambler’s Help Counselling

What is Gambler’s Help counselling?

Counselling allows you to talk about the impact of gambling on your life in a safe, confidential, and non-threatening environment.


What to expect from a Gambler’s Help counsellor

  • Professional, confidential and free service
  • Some after-hours appointments
  • A non-judgemental and safe environment
  • Support for people affected by someone else’s gambling
  • Information  and referral to other agencies where appropriate
  • Culturally appropriate assistance and access to interpreters
  • Counselling for gambling and for other issues

Counselling can be individual, couple, family or group-based. Goals are worked out with you. You decide whether to stop or control your gambling and which other issues to address.


Breakthrough Counselling Group Program

This 6 week program is aimed at assisting clients to understand their gambling behaviour and increase their skills in managing their gambling. The Breakthrough Counselling Group Program brochure provides further information about the program.

The program is conducted at Melbourne Counselling Service, Level 2, 69 Bourke Street, Melbourne.

For more information please call Gambler’s Help City and Inner North on 03 9653 3250 or email your name and phone number to


GH Presentations, training and secondary consultations


Gambler’s Help City and Inner north is in continuous process of working collaboratively with other community and correctional services. Throughout the year our counsellors present the service and liaise with other organisations to raise awareness of problem gambling and the service as well as maintaining a collaborative working model.


Training is offered to organisations and professionals interested in learning about problem gambling treatment.

Workshops are available for clients of community services; they can incorporate psychoeducation on gambling problem, stages of change, management of urges and strategies for harm minimisation and behavioural change.

Secondary consultations

The team of counsellors is available to other professionals working with clients with a gambling problem. The clinician can contribute towards the development or review of treatment plan for problem gambling. Given the secretive nature of problem gambling, a clinician working with organisations, can be part of the development of tools for recognition and assessment for problem gambling. Secondary consultations are available remotely over the phone as well as onsite.



Therapeutic counselling is available without appointment on Wednesdays 12pm to 3pm in the City. Come to the reception at our Bourke Street office and ask to see the Drop-in Gambling Counsellor.

For more information about this service please see the Drop-in Counselling brochure.


Get in contact with us

Gambler’s Help City and Inner North covers the local government areas of the Cities of Melbourne, Yarra, Moreland and Moonee Valley. However if you live outside of these locations and our office is most convenient for you, then you are still able to use our service.

Clients are able to refer themselves or alternatively be referred by another community or health service.

For more information please contact 03 9653 3250 or email your name and phone number to

Our intake worker will complete a phone assessment and outline the process for allocating you a counsellor. If necessary, we can offer you referral options to other services that better suit your needs.


Useful websites, documents and advice

  • offers many self-help resources, a peer support forum and 24/7 counselling support via live chat.
  •  can link you to a trained volunteer who has their own personal experience overcoming a gambling problem.
  • is the “100 Day Challenge” site – you can join the program (100 days without gambling), watch others’ stories and give and receive support to other people doing the program.

You can also contact the Gambler’s Helpline 1800 858 858 anytime while you are waiting for your appointment.

If, however, you need to talk to someone about thoughts of self-harm, please call Lifeline 131 114 or the Suicide Help Line 1300 651 251.