IF YOU REQUIRE IMMEDIATE HELP CALL 000
TO SPEAK TO SOMEONE 24/7 CONTACT LIFELINE ON 13 11 14
Due to COVID-19 restrictions, many Salvation Army locations are operating differently to normal. Please contact us before visiting to ensure this service is open and able to assist you.
What is Gambler’s Help Therapeutic Counselling?
Therapeutic counselling allows you to talk about the impact of gambling on your life in a safe, confidential, and non-threatening environment. Counselling is available to both gamblers and those affected by the gambling of others.
GHCIN offers professional, confidential and free-of-charge counselling services from our city office and Brunswick outpost.
What can I expect from a Gambler’s Help therapeutic counsellor?
- A non-judgemental and safe environment
- Counselling for both gambling and other life issues
- Information and referral to other agencies where appropriate
- Culturally appropriate assistance and access to interpreters
Counselling can be individual, couple or family-based. Counselling goals are worked out with you. You decide whether to stop or control your gambling and which other issues you might like to address.
Breakthrough Group Program
This 6 week program is aimed at assisting clients to understand their gambling behaviour and increase their skills in managing their gambling. Click here for further information about this program.
The group is conducted at our Bourke Street office.
For more information on the Breakthrough Group Program, contact our intake worker on 03 9653 3250
GH Presentations, training and secondary consultations
Gambler’s Help City and Inner North continually works collaboratively with other community and correctional services. Throughout the year our counsellors give presentations about the work of GHCIN and liaise with other organisations to raise awareness of problem gambling and the service as well as maintaining a collaborative working model.
Training is offered to organisations and professionals interested in learning about problem gambling treatment.
Workshops are available for clients of community services; they can incorporate psychoeducation on gambling problem, stages of change, management of urges and strategies for harm minimisation and behavioural change.
Our team of counsellors is available to other professionals working with clients with a gambling problem. The clinician can contribute towards the development or review of treatment plan for problem gambling.
Given the secretive nature of problem gambling, a clinician working with organisations can be part of the development of tools for recognition and assessment for problem gambling. Secondary consultations are available over the phone as well as onsite.
Drop-in Counselling Service
Our face to face drop-in service is not currently available. Please contact intake on (03) 9653 3250 or email us to receive information about receiving support through an online session.
I’m ready to speak to someone about gambling. What do I do now?
Call our office on 03 9653 3250 and ask for the Gambler’s Help intake worker. Our intake worker will complete a phone assessment and outline the process for allocating you a counsellor. If necessary, we can offer you referral options to other services that better suit your needs.
Gambler’s Help City and Inner North covers the local government areas of the Cities of Melbourne, Yarra, Moreland and Moonee Valley. If you live outside of these locations but our office is most convenient for you, you are still able to use our service.
Clients are able to refer themselves or be referred by another community or health service.